The terms and conditions governing your use of our platform.
Last updated: 2026-03-18
1. Acceptance of Terms
By accessing or using the Black Cat Security platform (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you must not access or use the Service.
2. Description of the Service
Black Cat Security provides a SaaS Security Posture Management (SSPM) platform that enables organizations to monitor, assess, and improve the security configuration of their cloud-based software applications. The Service includes automated security assessments, compliance monitoring, risk scoring, and remediation guidance.
3. Account Registration
To use the Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Each account is personal and may not be shared. You must be at least 16 years of age to create an account.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Black Cat Security shall not be liable for any loss or damage arising from your failure to protect your account credentials.
4. Subscription and Billing
All subscriptions are billed through our Merchant of Record, Paddle.com Market Ltd ("Paddle"), which handles all payment processing, invoicing, and sales tax/VAT obligations on our behalf. Your relationship with respect to payment and billing is governed by Paddle's terms. For details on pricing and commercial terms, please refer to our General Terms of Sale (CGV).
5. Acceptable Use
You agree to use the Service only in compliance with these Terms and all applicable laws. Specific rules governing acceptable use are set out in our Acceptable Use Policy, which is incorporated into these Terms by reference. Violation of the Acceptable Use Policy may result in suspension or termination of your account.
6. Intellectual Property
The Service, including all software, content, design, documentation, trademarks, and other intellectual property, is and remains the exclusive property of Black Cat Security or its licensors. These Terms do not grant you any right, title, or interest in the Service beyond a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose during the term of your subscription.
You retain all rights in the data you submit to or process through the Service ("Customer Data"). No rights in Customer Data are transferred to Black Cat Security other than those necessary to provide the Service.
7. Customer Data
You own all Customer Data and are solely responsible for its legality, accuracy, and appropriateness. We process Customer Data only as necessary to deliver the Service and in accordance with our Data Processing Agreement (DPA). Upon termination, you may export your Customer Data during the period specified in the DPA.
8. Service Availability and Support
Black Cat Security will use commercially reasonable efforts to ensure the availability and performance of the Service. However, we do not guarantee 100% uptime. The Service may be temporarily unavailable due to scheduled maintenance (for which we will provide reasonable advance notice), emergency maintenance, or circumstances beyond our control.
Support is provided via email at contact@blackcatsecurity.fr. Response times and support levels depend on your subscription plan.
9. Limitation of Liability
To the maximum extent permitted by applicable law, the aggregate liability of Black Cat Security for all claims arising out of or in connection with these Terms or the Service shall not exceed the total fees paid by you to Black Cat Security during the 12 months immediately preceding the event giving rise to the claim.
To the maximum extent permitted by applicable law, in no event shall Black Cat Security be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or loss of goodwill, regardless of the theory of liability. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
10. Indemnification
Each party agrees to indemnify, defend, and hold harmless the other party and its officers, directors, employees, and agents from and against any third-party claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or related to the indemnifying party's breach of these Terms or violation of applicable law.
11. Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from a force majeure event within the meaning of Article 1218 of the French Civil Code, including but not limited to natural disasters, war, terrorism, epidemics, government actions, power failures, internet disruptions, or cyberattacks.
If a force majeure event continues for more than 90 consecutive days, either party may terminate these Terms by written notice to the other party without incurring liability.
12. Termination
Either party may terminate these Terms by providing 30 days' written notice to the other party. Black Cat Security may terminate or suspend your access to the Service immediately upon written notice if you materially breach these Terms and fail to cure such breach within 15 days of receiving notice thereof.
Upon termination, you will have a period of 30 days to export your Customer Data. After this period, we will delete your data in accordance with our Data Processing Agreement.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the French Republic. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Paris, France, subject to mandatory consumer protection rules providing for a different jurisdiction.
14. Modifications to These Terms
We reserve the right to modify these Terms at any time. Material modifications will be communicated to you by email at least 30 days before they take effect. If you do not agree to the modified Terms, you may terminate your subscription before the new Terms come into force. Continued use of the Service after the effective date constitutes acceptance of the modified Terms.
15. Contact
For any questions regarding these Terms of Service, please contact us at contact@blackcatsecurity.fr.